Privacy Policy

PRIVACY POLICY

Freight Officials is committed to safeguarding the privacy of our clients’ and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services, you agree to the terms of this policy.

1. Information Collected:
   1. Personal Information:
      To provide our freight services, we may collect personal information such as names, addresses, contact details, and payment information.
   2. Transactional Information:
      We may collect information related to transactions, including details of shipments, delivery addresses, and payment history.
   3. Communication Data:
      Information obtained through communication channels, such as emails or customer support interactions, may be collected.
2. How We Use Your Information:
   1. Service Delivery:
      Personal information is used to facilitate the transportation and delivery of goods as per the Shipper/Broker Transportation Agreement.
   2. Communication:
      We may use your contact information to communicate important updates, service-related information, or promotional materials.
   3. Payment Processing:
      Financial information provided during transactions is used solely for payment processing.
3. Information Sharing:
   1. Third-Party Service Providers:
      We may share necessary information with third-party service providers involved in the transportation and delivery process.
   2. Legal Compliance:
      Information may be disclosed when required to comply with legal obligations or respond to legal requests.
4. Security Measures:
   1. Data Security:
      We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   2. Access Control:
      Access to personal information is restricted to authorized personnel only, and our employees are trained on the importance of maintaining confidentiality.
5. Your Choices:
   1. Updating Information:
      You may update your personal information by contacting our customer support team.
   2. Communication Preferences:
      You can choose to opt out of promotional communications by following the unsubscribe instructions provided in such communications.
6. Cookies and Tracking:
   1. Cookies:
      We may use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings.
7. Changes to the Privacy Policy:
   1. Updates:
      This Privacy Policy may be updated periodically. Any changes will be posted on our website, and your continued use of our services after the changes constitute acceptance.
8. Contact Us:
   If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please email at [email protected] or call at (832) 500-5408.

 

This Privacy Policy is effective as of December 30, 2023, and any updates will be reflected on this page.